Support Plans

The #1 support team for Hexagon ESPRIT & NCSIMUL. Extensive industry experience from engineering to the shop floor gives you the peace of mind to know you'll never face down-time.

Basic Support

Expired SMC / SMA

Software Maintenance Contract/Agreement

Installation
Licensing Troubleshooting
Security Manager Assistance
Server Security Manager Assistance

Professional Support

Active SMC / SMA

Software Maintenance Contract/Agreement

SupportWeb for new support requests and to review your support history
Guidance through Screen Sharing w/ Application Engineer or Customer Success Specialist
Download Center for access to the latest software and documentation
Technical Bulletins with the latest product information
Software Help & FAQ
New functionality and documentation
CAD readers for the latest formats
Windows support for the latest revisions
Machine tool support for the latest machines
Bug fixes and other software improvements

Platinum Training

Self-Paced ESPRIT Training

2-Axis Turning
Turnmill
3-Axis Milling
3+1 Index Milling
3+2 Index Milling
4-Axis Simultaneous Milling
5-Axis Simultaneous Milling
4 hours Custom Training expires Quarterly
Licensing & Customization Videos

About Us

We provide support to you on your terms - via phone, email, online meetings, screen sharing. With combined 60+ years of industry experience we are here to serve your needs. Don’t hesitate to reach out to support@pmtechnologies.com or call us at 317-533-7859 ext 701.